When you need an answer, you need it fast. With Moby, you can count on reaching a friendly human right away. By phone, you won't need to “press 4” or get escalated to “Tier 3 support” just to get a question answered. If email is more your style, drop us a line. And if you are the self-serve type, feel free to browse our help forums for answers to all the most common questions.



Call us 7am - 6pm Eastern Standard Time Monday through Friday and get connected to a Moby expert who can help you right away.


Send us an email, and we'll get back to you as soon as possible.  Response times average about an hour.

Wooden Blocks with the text Faqs

Online Help Center

Help yourself by referencing our list of commonly asked questions at